The hospitality industry is a broad category of fields within the service industry that includes lodging, food and drink service, event planning, theme parks, transportation, cruise line, traveling, airline and additional fields within the tourism industry.
Hospitality industry concentrates on customer’s satisfaction by creating good services and products that will meet their needs. This is a very competitive industry since there can be various types of product and service such as the diversity of cuisine, dining options, drive-through option, variety of beverage, different hotel’s themes, etc. Therefore, it is important for service providers to establish good relationship with customers so that they will come back for more.
The hospitality industry is an industry that depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or an amusement park consists of multiple groups such as facility maintenance and direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.).
The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time, disposable income, and complete customer satisfaction. There are four segments of the hospitality industry: Food and beverages, Travel and Tourism, lodging, and recreation.
Career opportunities in hospitality are growing steadily as the Industry continues to bloom and evolve. Hospitality Management careers offer a fun and challenging work environment. It’s a growing employment sector that offers good security and opportunities to advance in a career for the future. On the successful completion of course on hospitality one can become-
HOSPITALITY – HOTEL INDUSTRY… THE HIGH SIDE